Product Information
Planner Product FAQs
Q: What types of planners do you offer?
A: We offer several types of planners. Our Studio Collection is pre-made and ready to ship while our Signature Collection is made to order and designed by you.
Q: What sizes do your planners come in?
A: All planners are A5 size (5.8" × 8.3") — compact, portable, and still roomy enough for comfortable writing.
Q: What kind of paper do you use?
A: All planners are printed on our premium smooth white paper, designed to minimize bleed-through and work beautifully with most pens and highlighters.
Q: Are the planners dated or undated?
A: All planners are dated, and our Signature Collection planners can start in any month of the year.
Q: How are the planners bound?
A: All planners are perfect bound for a clean, professional, book-style finish with a flexible yet durable spine.
Q: How long will it take to receive my planner?
A:
• Studio Planners ship within 1–3 business days.
• Signature Planners are made to order and ship within 7–10 business days.
Q: Do you accept returns or exchanges?
A: Studio planners can be returned in new, unused condition within 14 days of delivery. Signature planners are final sale, as they are made specifically for you. All discontinued/last chance planners are final sale.
Q: What pens work best with your planners?
A: Most pens work beautifully! For the best experience, we recommend smooth gel pens or fine-tip ballpoints.
Q: Are the planners refillable?
A: Not at this time — each planner is a fully bound book.
Q: Where are your items made?
A: Every product is proudly made in the USA.
Q: Do your stickers fit your planners?
A: Yes! All Willow Grace stickers are designed to fit our planners perfectly — no trimming or resizing needed. Every sheet is sized to match our layouts and boxes exactly.